Below FAQ are some common concerns of our clients before purchasing the theme, if you have other questions, please just send it to support@halothemes.com
Please see our return policy information here.
If your FIRMAN product arrived damaged, defective, or the wrong product altogether, please call 1-844-FIRMAN1 (1-844-347-6261). We’ll give you a Return Authorization right away and gladly arrange for a replacement as well. We will also cover the necessary fees required to ship your FIRMAN product.
Your Operators Manual is an excellent resource for anything you’d like to know about the operation and maintenance of your FIRMAN product. To access your manual, simply visit the product detail page of the item or search for it on our Manuals and Downloads page here.
Not at this time. The good news is that we are currently taking phone orders for customers in Canada and Puerto Rico Call us at 1-844-FIRMAN-1. In the meantime we will continue to improve our new website.
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